Shipping policy
Shipping Policy
Last Updated: 11/22/2024
Thank you for shopping with KELSEABALLERINIGEAR! We are committed to delivering your orders promptly and securely. Please review the details of our shipping policy below to learn about shipping costs, methods, delivery times, and other important information.
Shipping Costs and Delivery Timeframes
| Region | Order Amount | Shipping Costs | Method | Delivery Time | Processing Time |
|---|---|---|---|---|---|
| United States | $0.00 – $79.89 | $9.90 | Postal Shipping | 9-25 business days | 1-2 business days |
| United States | $79.90 and up | Free | Postal Shipping | 9-25 business days | 1-2 business days |
| Rest of World | $0.00 – $79.89 | $12.90 | Postal Shipping | 9-25 business days | 1-2 business days |
| Rest of World | $79.90 and up | Free | Postal Shipping | 9-25 business days | 1-2 business days |
Shipping Costs
Shipping charges are determined by the total value of your order and your delivery region. Orders over $79.90 qualify for free shipping worldwide. For orders under this threshold, shipping costs vary as shown in the table above.
Shipping Methods
We use Postal Shipping as our primary delivery method. Estimated delivery times are 9 to 25 business days, depending on your location.
Please note that while we aim to meet these estimates, delivery times may vary due to factors beyond our control, such as customs clearance or unforeseen circumstances.
Order Processing Times
Orders are typically processed within 1-2 business days after payment confirmation. During high-demand periods, such as holidays or sales events, processing times may be slightly extended.
Once your order has been shipped, you will receive an email confirmation with tracking details.
Order Tracking
Tracking numbers are provided for all shipped orders. You can monitor the progress of your delivery on our website or the carrier’s tracking portal using the tracking information sent in your shipping confirmation email.
International Shipping
- We proudly offer international shipping to over 200 countries, ensuring our global customers can enjoy our products.
- All international shipments are sent duty-paid. If you are charged any import duties or taxes, please forward the bill to us, and we will reimburse the full amount.
Guaranteed Arrival
We strive to ensure timely delivery, but specific arrival dates cannot be guaranteed. The delivery timeframes provided represent our best estimates under normal conditions.
Contact Us
If you have any questions about your shipment, tracking, or this policy, please reach out to our customer support team at service@kelseaballerinigear.com.
Policy Updates
We may update this Shipping Policy from time to time to reflect changes in our processes or regulations. Any changes will be effective immediately upon posting to this page. Your continued use of our services constitutes your acceptance of any revisions.
Thank you for choosing KELSEABALLERINIGEAR! We look forward to serving you.